Customer Support

Technical Support

To learn about our various levels of technical support, please contact us:

Phone: +1-510-524-8399


If you are registered for Annual Service Maintenance with Informetric and require assistance, please fill out and submit the form below:


Terms of Use

Please be aware that software, documentation and video content available through this area is subject to copyright protection. In addition, this content is considered confidential – any unauthorized distribution thereof is prohibited. We therefore request that you handle all downloaded material in an appropriate manner. Click below to begin downloading.

Software download
Video Tutorial Library